Good questions. Clear answers.
Book printing, files, delivery and your order — start here.
Before you print
Can you print books for independent authors?
Yes. We support authors, independent writers and publishers with book printing, small runs, bulk runs and print-on-demand. Discuss your book with us.
Can you deliver books directly to my readers?
Yes. Contact the team to discuss reader delivery, quantities, destination addresses and the print-on-demand process for your book.
What should I prepare before ordering?
Have your final PDF, page count, preferred size, colour choice, quantity and binding requirements ready. Check page order and margins before uploading.
Can I print a sample before a larger run?
Contact the team to arrange a sample or a small initial order, and confirm the available options and price before proceeding.
How much does printing and delivery cost?
The total depends on your file, size, paper, colour, binding, quantity and delivery destination. Review the current quotation or order total before paying.
How soon can I receive my prints?
Timing depends on the print specifications, production availability, destination and delivery option. Confirm the available estimate when placing the order; contact support if you have a deadline.
Where can I track an existing order?
Open Track My Order and use your order or tracking reference. Keep that reference ready if you contact support.
Can I cancel an order or request a refund?
Please review the published cancellation and refund policy and contact support promptly with your order reference.
Which payment methods can I use?
Use the payment methods offered in the current checkout. For a payment issue, contact support with the order reference; never share your password or OTP.
Still need a hand?
Keep your order reference handy for an existing order. For a new project, share the size, page count, quantity and deadline.